Match Content to Customer Knowledge

This Brick Marketing article will discuss the following:
Evaluate the existing knowledge level of your target audience.
Develop a versatile content strategy serving multiple audience segments.
Connect with potential customers by providing highly relevant information.


Content marketing does play an important role in educating potential customers and helping them make the best decisions they can for their needs. Yet, too often, content that businesses post online fails to satisfy them. There could be a lot of reasons for this, but one of the major ones is that businesses often miss the mark in terms of what topics will reach people.

One of the biggest misses that people make is failing to realize what level they may be at once they reach your content. What does your audience already know? This is something that should be considered before developing your content marketing strategy. To position yourself as an expert, and to help them in the best way possible, you need to make sure your content marketing strategy connects with them in the most effective way possible.

Gather Information About the Audience’s Existing Knowledge

How much does your audience already know? This is one of the first questions you should ask before determining which content will best connect with them. Depending on the nature of your business, you may be targeting people who already have extensive knowledge the industry, or even of your products and services. If your content is too basic, you won’t connect with them.  In contrast, if your audience is in the beginning stages when they find your content, you won’t connect with them if you deliver a content marketing strategy that is far too technical.

The goal is to understand where your audience is starting from so that you can develop content that will be useful to them. Also understand that your audience may be coming to you with all levels of knowledge, which means that you will need to account for that, too.

Create a Content Strategy That Serves Several Purposes at Once

Remember that when developing your content marketing strategy, you will likely be serving multiple purposes at once. There will be differences, and you may find that when you build your strategy out, you will need to satisfy different segments of your audience. One of the common issues when we look at existing content marketing strategies is that they favor only one or two smaller segments of their audience, and miss the rest of their audience entirely. Your initial research will point you in the right direction.

The goal is to make sure that your content marketing strategy accounts for all of these differences. This will allow you to reach a broader range of potential customers without sacrificing the relevance of your content. It also allows you to demonstrate your expertise in a way that makes sense for different segments of your audience. A good content marketing strategy will do everything it needs to do so that all of your bases are covered.

Understanding what your audience already knows is an important part of developing a content marketing strategy that truly meets their needs. By accounting for different levels of knowledge and creating content that appeals to multiple segments of your audience, you can make sure your content marketing efforts reach the right people with the right information.

About the Author: Brick Marketing President, Nick Stamoulis

Nick Stamoulis is President of Brick Marketing and has 28 years of digital marketing experience. He works directly with clients on strategy and implementation, helping solve complex marketing, lead generation, and sales challenges. He is a strategist with expertise in SEO, AI SEO, content marketing, social media, pay per click advertising, and conversion improvement. In addition to marketing consulting, he provides expert level marketing leadership, working closely with organizations to drive marketing strategy, implementation, and performance as a fractional CMO.